Shipping and Returns

Shipping
We send our packages via United States Postal Services. ALL packages are sent with priority mailing.
Shipping Times: Most orders arrive within 7-10 business days unles otherwise noted. You may receive several shipments to complete the fulfillment of your order. Preorders usually ship two weeks after they have posted to the website.

When purchasing an order via PayPal, your shipping and billing must match. When a shipping and billing does not match your order will be rejected. You have the option then to reorder with the matching address or call and place your order via phone (813) 964-6765.

Refused or Undeliverable Packages
Refused or undeliverable packages are subject to return shipping costs.
Return shipping costs vary by shipping method used in the order. To reship a refused or undeliverable package is another a shipping cost dependent on what kind of shipping you prefer. If you would like to cancel an order that has been returned to us, there is a 15% restocking fee.

Return Policy
If for any reason you are unsatisfied, please contact us promptly. Due to the nature of the product we are unable to provide refunds. However, we will issue a credit in the exact amount of your order if the product has not been used and is postmarked back to our company within five days after you recieve the hair or other products.